Your privacy is important to us.
Customer Privacy Statement
PLEASE READ THE FOLLOWING CAREFULLY AND KEEP IT FOR YOUR RECORDS
Homeowners Financial Group USA, LLC (or HFG or “us” or “we”) is committed to protecting the privacy and security of our customers’ non-public personal information and ensuring the accuracy of that information. We collect and maintain information about you to enable us to complete your loan transaction, conduct our business in a manner consistent with federal and state laws and regulations, provide you with information and offers on products to meet your future needs, and satisfy legal requirements.
This Statement principally governs HFG’s use of non-public personal information. In this Statement, non-public personal information generally means information obtained in connection with a financial product or service that is identified with you and that is not obtainable from a public source. We will give you a new Customer Privacy Statement whenever we change our privacy policies or practices.
This Customer Privacy Statement (“Statement”) describes and explains how:
- HFG collects and uses your non-public personal information;
- HFG maintains the confidentiality and accuracy of your non-public personal information;
- You can limit the communication of your non-public personal information by HFG; and
- You can verify the accuracy of information regarding your transactions with HFG.
Non-Public Personal Information We Obtain and and How We Obtain It. In conducting our business, we collect and maintain various types of non-public personal information about our customers. We collect this information to provide you with products you have required and to service your requests efficiently and accurately. If we are unable to obtain this information from you, we may be prevented from providing you with a service and/or may be compelled to terminate a service that we are currently providing you. The types of non-public personal information we collect and maintain include:
Information that we receive directly from you in applications and other forms that you deliver to us, and from our verbal or written communications with you. This may include information such as your address, telephone number, account numbers, Social Security numbers, assets, incomes, debt, etc.
Information we compile from your transactions or experiences with HFG. This may include information such as your account balances, payment history, etc.
Information we receive from non-affiliated third parties regarding your transactions or relationships with them or to verify information you have given us. This may include information such as your employment history, loan and/or credit payment history, your loan or credit card balances, your property insurance coverage, appraisals or your residence, etc.
Information we receive from credit bureaus regarding your credit history and credit worthiness (such as the amount of your total debt, your payment history, etc).
Information we obtain from public sources. This may include information contained in federal, state, and local records such as recorded liens on your property, real estate taxes and assessments, tax liens, etc.
We may also obtain demographic or other information about you that is not assembled for the purpose of determining your eligibility for credit.
Our Former Customers.
After you are no longer a customer of HFG, we will continue to treat the non-public personal information we have about you as if you were still our customer.
